Completed contest

Web Design for Customer Support Company

JeffreyG needed a new web page design and created a contest on 99designs.

A winner was selected from 17 designs submitted by 8 freelance designers.

17
entries
8
designers
1
winner

How JeffreyG started their web page design journey

Company name

The Brain Chain

Overview

Background
The Brain Chain (TBC) is an outsourced revolutionary tier1 customer service network. Our network of qualified Brain Chain Experts™ (customer service representatives - CSRs) allows our client’s customers ease and flexibility in receiving customer support. Prior to the Brain Chain, customer service largely meant long hold times on a telephone and costly full-time CSR staff. TBC cuts down the cost and resolution time dramatically while building a long-lasting relationship between product and consumer through a highly hands-on customer service experience.

Creative Statement
The creative must convey the use of the social/electronic media as the key resource in providing customer support to a wide range of consumers. The treatments must speak to executives who will ultimately decide if TBC is a customer service product with which to partner.

Personality
Innovative. Effective. Efficient. Customizable. Scalable. Service Oriented.

Tone
Engaging. Positive. Somewhere between business appropriate and hip.

Collage Sort
http://www.apple.com
http://www.northridgeinteractive.com

Tell us a bit about who you are and the people you reach

Target Audience
Initial audiences of the creative are investment funds and Fortune 1000 executives that are the target market for TBC service. Ongoing audiences include clients and potential customer service representatives.

Requirements

Objective
Design a creative layout for TheBrainChain.com based on the existing logo asset at http://www.thebrainchain.com. The contest calls for homepage and one interior page design.

Mandatories
Two calls to action: 1. learn how TBC can help your business; 2. Become a TBC expert. Design comps must translate well into print applications and must be implementable with CSS.

Custom package

$314

Free features

  • Open contest
  • Fast-tracked

Deliverables

PSD
PDF
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JPG

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