Fantastic the speed and turn around time for design and changes.
- Kent Horng
How surgeA started their web page design journey
Who are you known as?
Tell us a bit about who you are and the people you reach
PaperlessWallet will take away the negativity associated with debt collection and give the people the ability to negotiate in a hassle-free web experience.
Who would use it?
- The average everyday person & businesses looking to clear up their credit
- User will want convenience and privacy this experience provides versus the traditional frustrating phone call
- They will make for more comfortable and flexible negotiation with response time limits up to 72 hours.
-Single or Married, up to 60 (factor in spouse)
-For people who can’t pay someone to fix their debt
-Single v.s Married = two different Journeys
-*hitting the reset button*
-For people who lost control of debt, stuck in a debt cycle, and or looking for an alternative repair option
-No lawyer, no fixer, no middle man
-How to establish a connection between a company and a client
-Find your company then find your debt
-Manual or automatic debit entry
-Pay off debt like a bid system
-All communication on platform so that everything is monitored (little to no chance of harassment)
-User is able to talk back with debit owner
-Manage communication, by keeping it on the platform
Includes payment history
What industry do you think your business is most related to?
Business & Consulting
What do you have in mind for the style and theme of the web page?
The client ideal styles:
-Clean, simple, energizing
-Please let avoid the green since so many site use green as the primary color
++ Hero & call-to-action
++ Tag & emotional hook... addressing pain-point of debt collection
---> "Flexibility here on how you present this to user"
++ Breakdown of service
----> Identify your debt with our partners
----> Negotiate fair terms over 72 hours
----> Fair payment methods
----> No haggling, fair and moderated negotiations
++ Company Sign-up
----> Let us help resolve debt with your outstanding accounts
2- List of Accounts
++ Header has quick overview stats for the user
++ There is sections for open and closed account
++ Each block contains the company hold the debt and a high-level data points on the account
------> The user is provided a way to see more details or initiate an offer
3- Detailed page for account & messaging thread between user and debt collector
++ Display a block breaking down all the detailed information on the account
++ There is an account descriptin area allowing the company to provide any additional copy about the deck
++Users can see how much time is remaining (72 hours to accept offer)
++ User is able to see a thread of comments, offer status and counter offer amount from company
++ The user is able to add a comment, to "accept" or "reject" counter offer or make new counter.
What to avoid
Please avoid the use of green as a primary color in the scheme. Too money financial sites use green as the core color. We are fine with it being a secondary color.
We have provided hand sketches of the three pages need for the design requirements.